Ticketing

Interchange Communications is not just a registration company but also a true expert in the provision of a wide range of IT services to event organisers.  Since 2003, we have offered a complete and unique range of services for Consumer Events.  In terms of registration, Public Events in the UK are at the stage that the equivalent Trade events were in the 1970’s.

In addition to 50 trade events a year, Interchange have managed box office services for 20 consumer events, handling just over £3m in ticket sales over a 12 month period.

Our marketing services help organisers deliver higher pre-event ticket sales, generate more revenue from tickets and keep costs down by focusing on Internet bookings.

Delivering a combination of box-office (hotline and internet), exhibitor badging, front of house management and marketing on events allows Interchange to assist organisers in building data on their visitors across the board and allowing direct marketing to help with the building of future events.

The majority of organisers of public events in the UK are not taking advantage of the kind of services offered to Trade Event organisers, including:

• Building accurate databases of the attendees
• Offering data and lead recording services to exhibitors
• Accurate attendance/re-visit analysis

Interchange's complete Box Office service can deliver:

SHORTER telephone booking call times
SHORTER waiting times for call answering – average of less than 5 seconds
MORE bookings by keeping Internet & phone services open throughout – up to 25%
REDUCED queues onsite through keeping booking lines open later
REDUCED queues through CLEARER confirmation and ticket collection procedure
MORE data from your event - information on lead bookers AND other ticket holders - up to 3 times more contact information
MORE data from your event – information on onsite lead bookers and guests
MORE data for exhibitors through LEAD RECORDING services

To help illustrate our services and provide interviews with our clients, we have compiled a video outlining the quality of service. (If you want to download a video instead of watching the media stream from the link in the previous sentence, then click here and when asked click "Save As").

For more information on the range of services, follow the links to the right hand side of this page, or for a sample pack and more information, please call us on 0844 848 3220